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Tender Alert - Woman' Aid Causeway

Invitation to tender

Causeway Women’s Aid, on behalf of all Northern Ireland based Women’s Aid organisations, is seeking to appoint an independent consultant to complete an options paper and corresponding service improvement business plan. 

Title of Project :                Change Management Delivery

Funder:                                Comic Relief

Budget :                               £12,000 inc. VAT

Duration:                             25th February – 31st May 2019 

Project Summary:

Following the review of the Supporting People Fund and the subsequent changes emanating from the recommendations within it Women’s Aid established a Change Management Group to assess current and future Refuge and Floating Support service delivery.  The Change Management Group now require an independent consultant to enable consolidation of work to date, identification of preferred option for future service delivery and supporting business plan completion.


  • Tenders should be submitted by 4pm on 1st February 2019.
  • The project evaluation group will decide by 8th February 2019 based on a scoring matrix. 
  • The independent consultant should be available to commence week beginning 25th February and be available to attend at least of the Change Management Group on 13th March 2019.
  • Weekly contact with chairperson for Change Management Group throughout project.
  • Business plan completion by 31st May 2019.

Method of Application

Tenders should be submitted by 4pm on 1st February 2019 by e-mail to Sharon Burnett, CEO of Causeway Women’s Aid at

Selection Criteria

  • Skills and experience of the organisation/individuals involved (including CV)
  • Experience of supporting partnership/membership bodies in the development of business plans.
  • Ability to demonstrate an understanding of the community voluntary sector and current pressures in same.
  • Ability to demonstrate experience in supporting organisation change
  • Availability and accessibility for the duration of the project. 
  • Evidence that the tender identifies ability to fulfil all actions contained in the terms of reference.
  • Cost
  • References x 2

Terms of Reference

The main purpose of the project is to assist in the decision making processes of the Change Management Group members with reference to operational staff and Boards of Directors to identify an agreed option for future service delivery that will reduce costs, improve/increase service delivery regionally and enhance coordination of all Women’s Aid accommodation and floating support services.  This will include the following:

  • To complete desktop research.
  • To complete analysis of regional financial picture of Women’s Aid groups.
  • To identify service delivery models for partnership/membership groups.
  • To facilitate consultation processes in support of the project.

Background information

The Women’s Aid Change Management Group is made up of senior staff from all nine local Women’s Aid groups and Women’s Aid Federation NI (WAFNI).  This group meets monthly and is chaired by the CEO of Causeway Women’s Aid who will be the main point of contact for this project.  All local groups are autonomous and are members of WAFNI.  (Local Groups illustrated below).  Each local Women’s Aid group have individual contracts directly with Supporting People for the provision of Refuge and Floating Support services for women who are victims of domestic violence. 

While there are similarities in delivery between groups there are also differences such as:

  • No. of contracts per group.
  • Level of budget allocation.
  • Number of women each group is required to support to fulfil contract

Each Women’s Aid group also generates additional income to provide a wide range of necessary services that do not fall within the Supporting People Fund remit.  Refuge and Floating Support services are core to all local groups and external review of these and an internal desire to continuously improve services to the women and children we have served for over 40 years have been the main drivers for change and for the generation of this invitation to tender.